CHALLENGES 

 

To assist in day-to-day operations, the Coroner currently maintains a computerized case management system known as CME (“Coroners and Medical Examiners”), originally developed in 1985 using Prime minicomputer hardware with non-programmable (dumb) terminals on a dedicated local network.

 

• Unable to efficiently account for location of specimen during toxicology and histology tests.

 

• Morgue-management system not tied to the overall case-management system.

 

• Large volume of cases: LA County, being one of the largest municipalities of the country has a large influx of cases to be investigated by Department of Coroner.

 

• Lack of a unified Autopsy scheduling and management system• Existing Paper based process for chain of custody requiring a formidable effort for assembling all case documentation.

 

• A Large historical content that needs to be scanned and imported into the file-repository; hence a need to create robust import utilities to handle historical content.

 

• Retention: The record of chain of custody needs to be retained indefinitely, providing a historical account of a particular case, as well to serve as evidence during legal proceeding.

 

 

SOLUTION IMPLEMENTED

 

  • Documentum Content Server

  • xCP

  • Records Manager

  • DA

  • Physical Records Management

  • Documentum Reporting Services

  • Captiva InputAccel

  • TaskSpace

  • Reporting Services

  • Media Transformation Services

  • Integrations with Peripheral devices: hand-held scanners, signature-pads, label printers and Coroner case-management system.

 

Learn more about WAVE's Records Management Solutions and Physical Object Tracking:  

BENEFITS 

 

1. Integration of label printers, barcode readers, and electronic signature pad for Chain of Custody Tracking and Property Release with Third-parties.

 

2. Chain of Custody Reports

 

3. Track location of Property (Law Enforcement, Drop Box, Property Vault Grid #, Large Item Vault, NOK, and Disposed).

 

4. Scan and store Field Reports and Field Release forms.

 

5. Custom online Form for release/acceptance of Property.

 

6. Assign unique Sequential Property ID to each item, unifying all of Coroner’s functions.

 

7. Create workflows to handle property/cash and electronically record transfer to the Next of Kin.

 

8. Create online Property Release Form 7, integrate with signature pads.

 

9. Create periodic notifications for unclaimed property.

 

10. Centralized enterprise repository unifying all of Coroner’s functions: specimen-tracking, property-tracking, physical evidence, morgue management,

 

11. Application of Retention: based on the legal and compliance needs.

User Interface

 

Workflow Management

Forms

Management

Object

Tracking

 

Object

Management

 

Document Management

 

Infrastructure

 

PHYSICAL OBJECT TRACKING & CHAIN OF CUSTODY SYSTEM

 

EXECUTIVE SUMMARY 

 

 

The Department of Coroner is mandated by law “to inquire into and determine the circumstances, manner, and cause of all violent, sudden, or unusual deaths; unattended deaths; [and] deaths where the deceased has not been attended by either a physician or a registered nurse…in the 20 days before death.” (California Government Code, Section 27491).

 

The investigation of an individual death constitutes a Coroner Case. Workflow for a case begins when notification of a death is received. A case is closed when a Death Certificate is completed via the California State Electronic Death Registration System (EDRS), and the physical remains (if any) are released for lawful disposition.

Approximately 60,000 human deaths occur annually within the County of Los Angeles. The Coroner investigates roughly 9,000 of these in detail to determine the cause and manner of death. Another 9,000 incidents are tracked and reported, but not investigated in detail.

 

ELECTRONIC CASE MANAGEMENT

 

The Electronic Case File System (ECFS), built upon the technologies of EMC Documentum xCelerated Composition Platform (xCP), allows the Office of the Coroner to organize, manage, and operate in support of the mandate to investigate all sudden, unexpected and unnatural deaths. Managing the operation requires the processing of various forms each with an associated workflow. In addition, the business of operating the Coroner’s office produces associated invoices and expenses which require tracking.

 

The Electronic Case File System is based on modular technologies that are developed to work in conjunction with the core system allowing for various aspects to be purchased and implemented in a phased approach.

WAVE SUCCESS STORY

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