DYNAMIC CASE MANAGEMENT IS CHANGING HOW WORK GETS DONE 

 

Used everywhere from Police Departments to Insurance Agencies, WAVE offers an end-to-end case management solution made up of best-practice products and services.  This solution includes state-of-the-art process management, enterprise content management, analytics, data capture, customer communications, and compliance, effectively covering all stages in the case management lifecycle.

 

 

CASE MANAGEMENT SOLUTION OVERVIEW

 

  • Strong ECM capabilities for content management, security, and search and discovery

 

  • Strong BPM capabilities for defining, managing, and monitoring business processes

 

  • Enterprise capture to automate case creation and eliminate data entry error

 

  • Customer communications management for correspondence with external stakeholders in a case

 

  • End to end information governance to provide a complete audit trail and retention of all information related to a case

 

  • Graphical tools for rapidly creating applications and user interfaces that can adapt to the continuously evolving nature of cases

 

  • Integration to external systems to bring together all the information and processing required for a case

 

  • Dashboards for a 360-degree view and display of key metrics and analytics

BENEFITS OF CASE MANAGEMENT

 

  • Offers ability for employees to work smarter, not harder. 

 

  • Improved visibility and control of cases

 

  • ECM Case management Solutions are easily expandable to business requirements

 

 

CASE MANAGEMENT  

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